The Franchisee

These businesses are typically small independent offices in which the owners pay franchise fees to larger brand name companies — using the “big name” to gain contracts. The franchise owners — since their names aren’t on the shingle — aren’t always personally involved in the day-to-day business practices, nor are they necessarily concerned about the quality of services provided. Since large franchise fees eat away at already small profit margins, subcontracting low-paid employees is common. Franchises are often plagued with high employee turnover, which leads to inconsistency and poor quality, not to mention higher security risks.